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Technology's Role in Boosting Employee Morale

May 18, 2025

by

Athennian

Articles

For many law firms and in-house legal teams, experienced professionals are worth their weight in gold. However, these professionals often use ineffective legacy processes while working under extreme pressure and time constraints. Such inefficiencies lower employee satisfaction, negatively impact the quality of legal work and often lead to burnout. Here is more on challenges for employee morale within law firms and legal departments and how legal technology can turn the tables and help lawyers have more satisfied and productive legal teams. 

Challenges for Employee Morale and Job Satisfaction 

Stress 

Legal work includes so much pressure that it is often synonymous with stress. Lawyers and corporate paralegals experience a lot of stress every day for many reasons. These include high responsibility, heavy penalties for non-compliance, tight deadlines and grave consequences even for the slightest mistakes, including lost clients and businesses being closed.

The level of stress in the legal profession is ever increasing with the fast-changing regulatory environment. In addition, legal professionals have to cope with the technological challenges and stay abreast of the technology, addressing safety and security issues when exchanging data and working with clients' files. 

Overworking

Most legal professionals stay at work long hours beyond the 9 to 5 schedule and work the weekends. The workload can be particularly heavy for those corporate paralegals who work in law firms and are expected to meet certain billable hours.

At the same time, most paralegals working in law firms and in-house teams are understaffed and overworked while having to fulfill the ever-growing amount of new tasks. When the legal organization does not have the legal technology to meet new demands, the team has to throw even more hours on projects which doesn’t lead to job satisfaction and increases the chances of burnout.

Lack of Engagement and Cooperation

The siloed approach to legal work leads to a lack of engagement and poor cooperation. When paralegals lack engagement and collaboration among team members, it takes a lot of back and forth to have the job done while draining the energy and distracting focus from more important tasks.

Having to send constant reminders and requests for information can be very time-consuming and frustrating and lead to missed deadlines. Lack of communication combined with high responsibility has a negative impact on employee morale and leads to burnout.

Burnout

It is often expected that paralegals should manage several projects at a time and always go the extra mile. Many corporate paralegals are working with little or no guidance with obsolete tools and no access to modern entity management software while expected to make things happen.  

The high level of requirements combined with extreme time constraints and stress of the legal environment can make many legal professionals burn out. When paralegals experience burnout, they can no longer effectively work on tasks, which is why many start looking to quit their jobs.

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